Octopus Group is an Australian-owned survey platform that has gained a reputation for being the highest-paying survey site in Australia and New Zealand. Members can earn up to $16 per hour equivalent, with payouts made directly to their bank account, PayPal, or gift cards. Unlike many competitors, Octopus Group even offers small rewards when you’re screened out, making your time feel more valued.
Introduction
Why Choose Octopus Group?
Most paid survey sites pay only a few cents per minute, making them hardly worth the effort. Octopus Group sets itself apart by:
- Offering higher per-survey rates than competitors
- Paying members direct to their bank
- Having Australian-based support and ownership
- Providing screen-out payments to reduce wasted time
These features have made it a favourite among Australians looking to earn extra cash online.
Earning
How Much Can You Earn?
Earnings depend on how many surveys you complete and their availability. On average:
- Casual user (3 surveys a week): around $40–$60/month
- Regular user (1 survey a day): $150–$250/month
- Power user (2–3 surveys a day): $400+/month
While you won’t replace a full-time income, Octopus Group is one of the best side hustles for Australians who want extra spending money.
OctoQual
If you have spare time for in-person work, make sure you sign up for OctoQual – that's Qualitative Research where the researcher has direct communication with the participant.
Check out the potential earnings:
Octopus Group Referral Program
A great way to earn more cash rewards is to refer friends to Octopus Group.
The refer-a-friend process can work in two ways. First, enter a friend's email on the mobile app and allow them to sign up from the message they receive. Or second, copy the ‘Tell a Friend' link from your account dashboard to send a link manually via email or social media.
Earn $2 AUD for each friend that signs up and completes two surveys, and then $1 per survey for the next twenty three surveys your friend completes, for a total of $25 possible per referral.
Set Rate
At the time of writing, surveys are guaranteed at a minimum rate of 28 cents per minute. In real terms, if you complete an hour of surveys, you can make $16.80. Some surveys offer even more per minute, so you can start making real money to provide your opinion.
Case Study: My experience with Octopus Group
I regularly undertake surveys and ensure I keep my profile up to date. Yes, sometimes I am screened out, but because surveys are for Australians, I succeed with far more than most sites. As well as surveys, I have built up my referral base, delivering me a nice little earner each month…
How does Octopus Group compare to other surveys?
Octopus Group pays out up to five times what you can earn on many other survey sites. As an example, they pay much higher than global survey sites such as Survey Junkie and Swagbucks. While Australian panels like Toluna, OpinionWorld, and YouGov pay quite well, they don’t match the rates you'll find available with Octopus Group.
Joining
How To Join Octopus Group
Joining Octopus surveys is quick and easy and doesn't cost a cent. Once you’ve confirmed your information, and answered the profiling questions, you’re ready to start taking surveys.
To sign up you’ll need to provide an email and a mobile number. Your number needs to be registered in Australia or New Zealand. You will need to click on links and enter validation codes. This functionality delivers a layer of security to your account.
After you’ve signed up to the platform, read the terms of service and privacy policy. Then, you are ready to start working on completing your profile.
Is There An Octopus App?
Yes, however, the reviews on the apps for both Android and apple are less positive than for desktop, so we advise you use the desktop based platform wherever possible.
If only app-based surveys are for you, checkout our Best Paid Survey Apps page here.
Redemptions
Payment Options
One of Octopus Group’s biggest advantages is its fast and flexible payment options. Members can redeem earnings via:
- Direct bank transfer (most popular)
- Gift cards from retailers like Woolworths, Coles, JB Hi-Fi and more
- Charity
The minimum payout is just $20, and most members receive their money within a few business days.
A payment run occurs each Monday, and Octopus surveys payout within a week of any redemption request. Your bank can take longer to clear payment, especially during holidays. Gift card redemptions are instant.
The good, bad and ugly
Pros and Cons
Pros
✔ Highest-paying survey site in AU/NZ
✔ Direct bank transfer option
✔ Screen-out payments
✔ Trusted Australian company
Cons
✘ Survey availability can vary week to week
✘ Limited to Australia and New Zealand
Join these sites as well
Similar Sites
A number of survey sites operate like Octopus Group. However, most don't offer the same level of payment. If you plan to complete online surveys frequently, we always recommend exploring other platforms. Here's how www.octopusgroup.com.au compares to similar sites:
Valued Opinions
Not a scam
Is Octopus Group Legit?
Yes — Octopus Group is 100% legitimate. It is:
- Australian-owned and operated
- A member of The Research Society
- ISO certified, which ensures data privacy and security
- Trusted by thousands of Australians who regularly cash out earnings
Reviews
User Experiences
Overall, surveys boasts positive reviews on the web, with a majority of users appearing to be satisfied with their experience.
A safe & Trustworthy Survey Site
Trustpilot, user Ash
I've tried a bunch of different sites for online surveys in Australia, and have found this to be the best so far. No- you're not going to make a TON of money- but this isn't a full-time job, you're sitting on your couch answering surveys. They have the best pay rates I've found, will directly transfer to your bank account, and generally, I have no issues (even if it's slightly annoying when I'm screened out, it's not at the fault of the company, and they still pay a few cents for attempting)!
Best survey site – by far!
Product Review, user Buckwheat
Been doing surveys with Octopus Group for 3 years. Absolutely superb outfit. Pay better than any other survey site I know of, help desk is quick to respond with any issues you might be having doing a particular survey. You're paid fairly for each survey you complete and payment is never delayed….Paid every Tuesday, if not late Monday. I've been in several other survey sites over the years…..Octopus has way more integrity and professionalism than all of them. By far the best I've seen….highly recommend to anyone interested in doing surveys.
Australia management regularly responds to reviews and acknowledges pain points; showing they are committed to continuously improving the user experience.
Help
Customer Support
Octopus Group Customer Support
Like any survey website, things can go wrong. If you become an active member of octopusgroup.com.au, chances are that you may need to contact support at some point. There are a number of ways to contact support when you need it.
Check the FAQs: First, browse the extensive FAQ information on the website. Most answers to questions you may have are there, and you can use the search function if you are not sure where to start.
Lodge an online support ticket: Second, if you can't find an answer to your question, lodge a ticket to seek help. The customer care team will respond to the ticket and help you resolve the issue. The Group email address is [email protected]
Phone Octopus Australia: Third, there is an Octopus surveys customer phone number you can call. The number is Octopus' last option for direct support.
Reach out on social media: For general questions, reach out to the Octopus Group Facebook page on social media.
Conclusion
Final Verdict
If you’re only going to join one survey site, Octopus Group is the clear winner for Australians and New Zealanders. It offers higher payouts, faster payments, and more fairness than most of its competitors.
Thanks for taking the time to read this Octopus review!
More questions
FAQs About Octopus Group
How long does it take to get paid by Octopus Group?
Most payments are processed within a few days after you request a withdrawal. Bank transfers are usually faster than gift cards.
Do you get paid if you’re screened out?
Yes, Octopus Group offers small rewards when you don’t qualify for a survey, unlike many other survey sites.
Can you use Octopus Group outside of Australia and New Zealand?
No — membership is currently limited to residents of Australia and New Zealand only.
