iSay is one of Australia's most recognisable survey platforms, backed by Ipsos – one of the world's largest market research companies. With frequent survey opportunities and instant point crediting, Ipsos iSay is worth a good look.
Details at a Glance
- Legit?
- Yes
- Avg. Earnings
- ~$1–$3/survey
- Payout Threshold
- $10
- Redemption Methods
- PayPal, Gift Cards, Charity
- Sign-Up Bonus
- None
What Is Ipsos iSay?
Ipsos iSay is a survey panel backed by Ipsos, a global market research firm conducting tens of millions of surveys annually across more than 90 markets. Brands pay Ipsos to conduct market research with Australian consumers, and iSay passes a meaningful share of that revenue back to members in the form of points.
Members are rewarded for taking surveys, participating in polls, and occasionally other activities, with points redeemable for e-gift cards, vouchers, and charity donations.
Is Ipsos iSay Legitimate?
Yes. Ipsos iSay is a legitimate, well-established survey platform. As one of the world's largest research companies, Ipsos conducts research across more than 90 markets, which speaks to its scale and credibility.
Ipsos iSay adheres to Australian Privacy Law, is a full member of The Research Society, and holds a trust mark with the Australian Data and Insights Association.
It's worth being upfront that legitimacy and a smooth user experience aren't the same thing. Sentiment across independent review platforms is mixed – while many long-term members describe iSay as reliable and straightforward, a recurring share of more recent reviews raise real frustrations: screenouts occasionally being treated as grounds for account restriction, difficulty locating the account opt-out process, and slow support responses when payment or redemption issues arise. None of this necessarily means iSay isn't legitimate as Ipsos is a genuine, major research company, but it's a real pattern worth knowing about before you invest significant time.
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Joining iSay is free and straightforward and you need to be 18 or over. The registration form collects your personal details, demographics, and interests, which are used purely to match you with relevant surveys.
How Much Can You Earn With Ipsos iSay?
Each 100 iSay points is worth $1. Most surveys pay between 100 and 300 points (roughly $1–$3), with surveys generally taking 10 to 30 minutes to complete. Ipsos itself doesn't state a specific hourly figure, so treat this as an estimate rather than a guarantee.
One genuine point of difference: iSay credits points instantly upon survey completion, rather than after a processing delay – a real advantage over some other platforms in this cluster.
You can typically expect multiple invites per week – on the lower end compared to Octopus Group and OpinionWorld. Completing your profile thoroughly improves how well-matched your survey invites are.
If you're screened out of a survey, you may receive an entry into the monthly prize draw instead of a small cents payment. This is a distinctive approach compared to the flat screenout compensation used by most other platforms in this cluster.
Referral Program
iSay's refer-a-friend program pays 500 points / $5 for each successful referral, credited once your referred friend becomes an active member and completes 1 survey. There’s a cap of 10 paid referrals a month.
Payout Methods & Threshold
You can redeem your points for Paypal, a digital gift card, voucher, or charity donation.
| Redemption Option | Minimum | Notes |
|---|---|---|
| PayPal | $10 | |
| Digital Gift Cards | $10 | Delivered instantly by email |
| Charity Donation | $5 |
Redemptions are processed instantly once requested, with no postage or waiting involved for gift cards specifically.
Points Expiry
Points don't expire as long as you remain an active member. If you terminate your membership or are deactivated, unused points are forfeited when the account closes.
Pros and Cons
How Ipsos iSay Compares
| Platform | Avg. Payout | Min. Threshold | Legit Rating | Join |
|---|---|---|---|---|
| Ipsos iSay | ~$8/hr | $10–$20 | 7 | Join |
| Octopus Group | ~$16.80/hr | $20 | 9 | Join |
| YouGov | ~$6/hr | $20 | 7 | Join |
Ipsos iSay vs Octopus Group: Octopus Group pays considerably more per hour and offers direct cash payouts to your bank account whilst iSay uses PayPal. That said, iSay's instant point crediting and generous monthly prize draw make it worth having in rotation alongside Octopus Group rather than instead of it. Read the full Octopus Group review.
Ipsos iSay vs YouGov: Both platforms sit in a broadly comparable payout tier. YouGov leans more toward government and policy-focused research, while iSay covers a wider mix of commercial and consumer topics. Read the full YouGov review.
Don't forget to visit our Paid Surveys page to discover all the best paid surveys in Australia!
What's Support Like?
Users across various platforms report that support can be patchy. Most support items revolve around surveys freezing or not allocating points.
Check the FAQs: Ipsos Australia has an extensive FAQ site, so start here.
Email via Contact Support: This will be your main avenue for support.
Reach out on social media: Failing this, the Ipsos Australia Facebook page is active and may help.
Trustpilot: A well constructed post on the Trustpilot website might be worth a try.
Reviews From the Web
Sentiment toward Ipsos iSay is genuinely mixed. However, ProductReview.com.au tells a more complicated story. A recurring pattern in recent reviews includes: survey completions that were later disputed as not matching the target profile (leading to withheld rewards), difficulty locating the account opt-out process, and extended account freezes with little communication from support. Some of this friction is common across large-scale research panels generally, but the volume and consistency of these specific complaints is worth being upfront about, rather than presenting only the positive side.
The takeaway: Ipsos iSay is a legitimate, major research company, but “legitimate” and “consistently smooth experience” aren't quite the same thing here. Go in with realistic expectations, and consider cashing out regularly rather than letting a large balance build up, given the redemption catalogue has changed before.
Conclusion
Ipsos iSay is a legitimate, well-backed survey platform with genuine strengths such as instant rewards, a generous prize draw, and solid per-survey payouts. It's a reasonable platform to add to a multi-site survey rotation, particularly if PayPal or gift cards suit your needs.
Frequently Asked Questions
Is Ipsos iSay legitimate?
Yes. Ipsos iSay is backed by Ipsos, a leading global market research company, and is a genuinely legitimate survey platform. That said, independent reviews show a real range of user experiences, so it's worth going in with realistic expectations around support and redemption consistency.
Is Ipsos iSay free to join?
Yes – joining is completely free, and you can start taking surveys within minutes.
Do Ipsos iSay points expire?
No, as long as you remain an active member. Points are forfeited 30 days after membership termination.
Can I cash out via PayPal or bank transfer?
Yes. Ipsos iSay currently offers PayPal redemptions, but not direct to bank accounts.
Does Ipsos iSay have a referral program?
Yes. You can earn points for each friend who joins and becomes an active member, completing at least 5 surveys.
Is there a sign-up bonus?
Ipsos iSay does not have a sign-up bonus.
How does Ipsos iSay compare to Octopus Group?
Octopus Group pays more per hour and offers direct cash payouts, which iSay lacks entirely. iSay's instant point crediting and prize draw system are worth having alongside it rather than as a replacement.
How do I contact Ipsos iSay support?
An online support ticket is your best course of action, if the FAQ section on their website doesn't have the answer. Failing this, try Facebook or post in Trustpilot.
Michael is a survey fanatic living in Adelaide and has been earning money from online surveys for nearly 5 years. He works a full-time job and uses online surveys as an additional income.
